The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Parking
No pets allowed
Security
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Pool tables
Darts
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Children
Children's menu
Children's play area
Spa & Leisure
Sun terrace
Garden area
Room features
Free Wi-Fi in rooms
Heating
Garden furniture
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
93 Hoole Road,
Chester,
United Kingdom,
CH2 3NB,
Cheshire
Map view
93 Hoole Road,
Chester,
United Kingdom,
CH2 3NB,
Cheshire
City landmarks
Zoo
Chester Zoo
1.8
mi
City Walls
Walls of Chester
1.5
mi
Watergate Square
Chester Racecourse
1.4
mi
Grosvenor Street
Chester Castle
1.4
mi
Church
Chester Cathedral
1.6
mi
Museums
The Grosvenor Museum
1.3
mi
Museums
Cheshire Military Museum
1.3
mi
Church
St Paul's Church
3500 ft
Chester CH1 3DH
Chester Shot Tower
3100 ft
Church
Church of St Peter
1.1
mi
Parks
Grosvenor Park
1.2
mi
30 Watergate Street
Booth Mansion
1.2
mi
Church
St John the Baptist's Church
1.0
mi
Church
Wesley Church Centre
1.0
mi
Parks
Grosvenor Park Miniature Railway
1.1
mi
Museums
Dewa Roman Experience
1.7
mi
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1.1
mi
St Michaels Church Bridge Street
Chester Golf Club
1.7
mi
40 Watergate Street
The Antiques Shop
1.2
mi
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
1.2
mi
1 Greenway Street
Statue of Minerva
1.4
mi
Church
Ebenezer Baptist Church
3500 ft
Gallery
The Watergate Street Gallery
1.2
mi
8 The Groves
River Dee
1.2
mi
Bridges
Suspension Bridge
1.1
mi
45 Eastgate Street
Eastgate Clock
1.5
mi
Chester Rows
1.6
mi
Garden
Chester Roman Gardens
1.7
mi
Nearby
Parks
Alexandra Park
1600 ft
Chester Town Criers
1900 ft
Restaurants
Short + Stout
3200 ft
3A Ermine Road
Costa Coffee
1.0
mi
Chester Railway Station Station Road Chester Railway Station
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Beautiful rooms
Brilliant location
Difficult heating in the morning
Misunderstandings with smoking accusations
6.2/10
Nice
Rooms
6.0
Location
8.3
Service
5.7
Dining
6.3
Guest reviews
6.2/10
based on 3 reviews
7.8
7.8/10based on 1198 reviews
Kenneth
United Kingdom,
March
2024
5.6/10
The hotel had a few drawbacks like the lingering smell of smoke in the rooms and considerable dust on various items, giving off a somewhat unkempt feel. Additionally, disruptive noise from late-night activities affected the quality of sleep, and the bed size was smaller than expected. On the positive side, the staff was attentive and the location was excellent for easy access to the city center and nearby attractions.
Rooms
5.0
The rooms had a noticeable smoke smell despite no smoking signs and were quite dusty on items like lamps and skirtings, making them feel a bit grubby. The 'double' bed was disappointingly more like a large single.
Service
5.0
While there was only one staff member, they were attentive. However, the persisting loud music after midnight disrupted sleep quality.
Location
8.0
The location was brilliant, offering easy access to the city center and attractions like the zoo and Cheshire Oaks. However, the bar area was sometimes left messy with dirty glasses for extended periods.
Dining
6.0
The evening meal was good value, but other meals ordered left much to be desired.
Facilities
5.0
Rachel
United Kingdom,
September
2023
7.8/10
The hotel had beautiful rooms, but heating was a bit difficult in the morning, which was unexpected for the price paid. The service was friendly and helpful overall, with fantastic customer service, but there were some cheeky accusations of smoking when we don't. The location was brilliant, close to everything we wanted to do and in a quiet area. The dining experience was lovely with good menu options by the pound. Overall, a good stay with minor inconveniences.
Rooms
7.0
The rooms just needed an update, but they were beautiful.
Service
8.0
The staff were very friendly and helpful, providing excellent customer service although there were some misunderstandings.
Location
9.0
The hotel was brilliantly located, close to everything we wanted to do and in a quiet area.
Dining
8.0
The dining experience was also lovely with good menu options, albeit with room for improvement in presentation.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Beautiful rooms
Difficult heating in the morning
Vincent
United Kingdom,
September
2023
6.0/10
The hotel had narrow twin beds that were a bit firm for my liking. The bathroom was a good size, but there was no breakfast included. The room felt a little too warm for my comfort.
Rooms
7.0
The room had narrow twin beds that were a bit firm for my preference. The bathroom was a good size.
Service
5.0
The staff failed to inform us at check-in and seemed more interested in chatting with their friends at the bar than attending to waiting customers. However, they did help with our bags.
Location
8.0
The hotel's location was ideal for my purposes and close to the city center. It had all the usual amenities one would expect from a modern bar.
Dining
5.0
The dining experience was poor with cheap ingredients used, but the staff was very helpful. Breakfast was canceled the next morning.