The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Family Room
“Our family room exceeded expectations with its generous space and cleanliness, making our stay very comfortable.” view full review
Delicious Breakfast
“The breakfast served was good, and the thoughtful gesture of a discount voucher for dinner was appreciated.” view full review
Family-Friendly TV
“The TVs in the room had Freeview, allowing my kids to enjoy their favorite shows, which was a great way to unwind.” view full review
Accessible and Comfortable
“The overall accessibility of the hotel made it easy for everyone to navigate and enjoy their stay.” view full review
General
No smoking on site
Free parking
No pets allowed
Security
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Billiard tables
Darts
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Children
Cots
Children's menu
Children's play area
Spa & Leisure
Sun terrace
Garden area
Room features
Free Wi-Fi in rooms
Heating
Garden furniture
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
93 Hoole Road,
Chester,
United Kingdom,
CH2 3NB,
Cheshire
Map view
93 Hoole Road,
Chester,
United Kingdom,
CH2 3NB,
Cheshire
City landmarks
Zoo
Chester Zoo
2.9
km
City Walls
Walls of Chester
2.4
km
Watergate Square
Chester Racecourse
2.3
km
Grosvenor Street
Chester Castle
2.3
km
Church
Chester Cathedral
2.5
km
Museum
The Grosvenor Museum
2.1
km
Museum
Cheshire Military Museum
2.2
km
Church
St Paul's Church
1.1
km
Chester CH1 3DH
Chester Shot Tower
940 m
Church
Church of St Peter
1.8
km
Park
Grosvenor Park
2.0
km
30 Watergate Street
Booth Mansion
1.9
km
Church
St John the Baptist's Church
1.7
km
Church
Wesley Church Centre
1.7
km
Park
Grosvenor Park Miniature Railway
1.8
km
Museum
Dewa Roman Experience
2.8
km
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1.8
km
St Michaels Church Bridge Street
Chester Golf Club
2.8
km
40 Watergate Street
The Antiques Shop
1.9
km
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
2.0
km
1 Greenway Street
Statue of Minerva
2.2
km
Church
Ebenezer Baptist Church
1.1
km
Gallery
The Watergate Street Gallery
2.0
km
8 The Groves
River Dee
2.0
km
Bridge
Suspension Bridge
1.7
km
45 Eastgate Street
Eastgate Clock
2.4
km
Chester Rows
2.6
km
Garden
Chester Roman Gardens
2.7
km
Nearby
Park
Alexandra Park
480 m
Chester Town Criers
550 m
Restaurants
Short + Stout
970 m
3A Ermine Road
Costa Coffee
1.7
km
Chester Railway Station Station Road Chester Railway Station
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Beautiful rooms
Brilliant location
Difficult heating in the morning
Misunderstandings with smoking accusations
6.4/10
Nice
Rooms
6.0
Location
8.3
Service
5.7
Dining
6.3
Guest reviews
6.4/10
based on 3 reviews
7.8
7.8/10 based on 1156 reviews
Kenneth
United Kingdom,
March
2024
5.6/10
The hotel had a few drawbacks like the lingering smell of smoke in the rooms and considerable dust on various items, giving off a somewhat unkempt feel. Additionally, disruptive noise from late-night activities affected the quality of sleep, and the bed size was smaller than expected. On the positive side, the staff was attentive and the location was excellent for easy access to the city center and nearby attractions.
Rooms
5.0
The rooms had a noticeable smoke smell despite no smoking signs and were quite dusty on items like lamps and skirtings, making them feel a bit grubby. The 'double' bed was disappointingly more like a large single.
Service
5.0
While there was only one staff member, they were attentive. However, the persisting loud music after midnight disrupted sleep quality.
Location
8.0
The location was brilliant, offering easy access to the city center and attractions like the zoo and Cheshire Oaks. However, the bar area was sometimes left messy with dirty glasses for extended periods.
Dining
6.0
The evening meal was good value, but other meals ordered left much to be desired.
Facilities
5.0
Rachel
United Kingdom,
September
2023
7.8/10
The hotel had beautiful rooms, but heating was a bit difficult in the morning, which was unexpected for the price paid. The service was friendly and helpful overall, with fantastic customer service, but there were some cheeky accusations of smoking when we don't. The location was brilliant, close to everything we wanted to do and in a quiet area. The dining experience was lovely with good menu options by the pound. Overall, a good stay with minor inconveniences.
Rooms
7.0
The rooms just needed an update, but they were beautiful.
Service
8.0
The staff were very friendly and helpful, providing excellent customer service although there were some misunderstandings.
Location
9.0
The hotel was brilliantly located, close to everything we wanted to do and in a quiet area.
Dining
8.0
The dining experience was also lovely with good menu options, albeit with room for improvement in presentation.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Beautiful rooms
Difficult heating in the morning
Vincent
United Kingdom,
September
2023
6.0/10
The hotel had narrow twin beds that were a bit firm for my liking. The bathroom was a good size, but there was no breakfast included. The room felt a little too warm for my comfort.
Rooms
7.0
The room had narrow twin beds that were a bit firm for my preference. The bathroom was a good size.
Service
5.0
The staff failed to inform us at check-in and seemed more interested in chatting with their friends at the bar than attending to waiting customers. However, they did help with our bags.
Location
8.0
The hotel's location was ideal for my purposes and close to the city center. It had all the usual amenities one would expect from a modern bar.
Dining
5.0
The dining experience was poor with cheap ingredients used, but the staff was very helpful. Breakfast was canceled the next morning.